Privacy Policy

Effective Date: August 08 -2025

Macbet Pools is committed to protecting the privacy and personal information of our customers, potential clients, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with us on social media, or engage our pool construction, remodeling, and maintenance services.

By using our website or providing us with your personal information, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information you provide voluntarily

Name, phone number, and email address
Physical address (for on-site consultations or project work)
Details about your pool project, including size, style preferences, and materials
Payment details when processing transactions

B. Information collected automatically

IP address and browser type
Device and operating system information
Pages visited and time spent on our website
Referral sources (such as search engines, ads, or social media)

C. Information from third-party sources

Social media platforms (Facebook, Instagram, TikTok) when you interact with our ads or posts
Review platforms (Yelp, Google Reviews) when you contact us or leave feedback

2. How We Use Your Information

We use your information for purposes including:

Responding to inquiries and providing quotes
Scheduling consultations and service appointments
Delivering pool construction, remodeling, and maintenance services
Sending project updates, promotions, or seasonal offers (with your consent)
Improving website performance and user experience
Ensuring compliance with legal and safety requirements

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your data only in the following cases:

With service providers and contractors who assist in delivering our services (e.g., material suppliers, subcontractors)
With payment processors to complete secure transactions
When required by law or to respond to legal processes
In case of business transfers, such as a merger, acquisition, or sale of assets

4. Data Retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time (see “Your Rights” below).

5. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of the information we hold about you
Request corrections to your personal data
Request deletion of your information
Opt-out of receiving promotional communications
Restrict or object to certain processing activities

To exercise these rights, contact us at:
📧 mbpools99@gmail.com
📞 (909)294-5566

6. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, or disclosure. While we strive to safeguard your data, no transmission over the internet can be guaranteed as 100% secure.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Improve website performance
Analyze visitor behavior
Customize advertising on platforms like Facebook, Instagram, and Google

You can disable cookies in your browser settings, but some website features may not work properly without them.

8. Links to Other Websites

Our website and social media posts may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”